Shipping Policy
Effective Date: September 25, 2026
At Gheeman Milk Products, we are committed to delivering genuine, carefully sourced ghee to your doorstep. This Shipping Policy explains our delivery process, shipping charges, estimated timelines, and related conditions.
1. Shipping Locations
We currently deliver our products to addresses within India.
Delivery availability depends on the serviceability of the customer’s PIN code and our logistics partners.
Some remote locations may have longer delivery timelines or may not be serviceable.
2. Order Processing Time
Orders are generally processed within 8–11 business days after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive shipping or tracking information where available.
3. Delivery Time
Estimated delivery time within India is generally:
8-11 business days after dispatch.
Delivery timelines may vary depending on:
- Delivery location and PIN code
- Courier partner availability
- Weather conditions
- Public holidays
- Natural calamities
- Unforeseen logistical circumstances
The estimated delivery time is indicative and not a guaranteed delivery date.
4. Shipping Charges
Shipping charges will be displayed during checkout before the order is completed.
Shipping charges may vary depending on:
- Delivery location
- Order weight
- Shipping method selected
- Applicable promotional offers
- Shipping charges are calculated at checkout.
5. Order Tracking
Once your order has been dispatched, we may provide tracking details through email, SMS, WhatsApp, or your registered mobile number.
You can use the tracking information provided by the courier partner to monitor your shipment.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts to deliver your order.
Please ensure that the shipping address and contact details provided during checkout are accurate and complete.
If a delivery fails because of an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges or re-delivery conditions may apply.
7. Damaged or Missing Products
Our products are packed carefully before dispatch.
If you receive a package that appears damaged, tampered with, or contains missing items, please contact us as soon as possible.
We request customers to:
- Take photographs of the outer packaging and product.
- Record an unboxing video where possible.
- Contact us within 24 hours of delivery.
This helps us investigate the issue with our packing and delivery partners.
Any replacement or resolution will be handled in accordance with our Return, Refund & Cancellation Policy.
8. Delivery Delays
While we make every effort to deliver orders within the estimated timeline, delays may occasionally occur due to circumstances beyond our control.
These may include:
- Courier delays
- Extreme weather
- Transportation disruptions
- Government restrictions
- Natural disasters
- Incorrect or incomplete delivery information
We appreciate your patience in such situations.
9. Address Changes
If you need to change your delivery address after placing an order, please contact us immediately.
Address changes may not be possible once the order has been dispatched.
We are not responsible for delivery issues resulting from incorrect information provided by the customer.
10. Contact Us
For questions regarding shipping or delivery, please contact us:
Business Name: Gheeman Milk Products
Phone: +91 9175176965
Email: gheemanpune@gmail.com
Address: Gheeman Milk Products, B10/1, Tatya Tope Soc-1, Wanawadi, Pune-40