Terms & Conditions
Effective Date: September 25, 2026
Welcome to Gheeman Milk Products. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with these terms.
1. About Our Business
Gheeman Milk Products sources and distributes ghee products from partner farmers and traditional ghee makers. We connect customers with these products and arrange their delivery.
Product descriptions, images, and information are provided to help customers make informed purchasing decisions.
2. Use of the Website
You agree to use this website only for lawful purposes.
You must not:
- Misuse the website or its content.
- Attempt to gain unauthorised access to the website or its systems.
- Provide false, inaccurate, or misleading information.
- Use the website for fraudulent or unlawful activities.
- Copy, reproduce, or commercially exploit website content without permission.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.
However, actual product appearance may vary slightly due to:
- Lighting and photography.
- Natural variations in colour, texture, aroma, or graininess.
- Packaging or label updates.
Ghee may naturally vary in texture and appearance depending on temperature and storage conditions.
4. Product Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities available for purchase.
- Modify or discontinue products.
- Correct pricing, product descriptions, or availability errors.
- Cancel an order where a genuine error or stock issue prevents fulfilment.
If an order is cancelled by us after payment, the eligible amount will be refunded to the original payment method.
5. Orders and Payments
By placing an order, you confirm that the information provided by you is accurate and complete.
Orders are subject to acceptance and confirmation by us.
Payments may be processed through authorised third-party payment gateways.
We do not knowingly store complete card details, banking passwords, UPI PINs, or other confidential payment credentials on our website.
6. Pricing and Taxes
Prices displayed on the website are in Indian Rupees (INR).
Applicable taxes, shipping charges, and other charges, if any, will be displayed during checkout or communicated before order confirmation.
We reserve the right to change prices without prior notice. Changes will not affect orders that have already been accepted and confirmed, except where correction of an obvious pricing error is necessary.
7. Shipping and Delivery
Orders will be processed and delivered according to our Shipping Policy.
Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, remote locations, or circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and contact details.
8. Returns, Refunds, and Cancellations
Returns, refunds, replacements, and cancellations are governed by our Return, Refund & Cancellation Policy.
Since ghee is a food product, opened or used products may generally not be eligible for return, except in cases covered by our policy or applicable law.
9. Storage and Product Handling
Customers should follow the storage instructions provided on the product packaging.
Gheeman Milk Products is not responsible for damage, spoilage, or changes caused by improper storage, contamination, mishandling, exposure to unsuitable temperatures, or use after the recommended period.
10. Intellectual Property
All website content, including text, logos, graphics, photographs, illustrations, designs, and other materials, belongs to Gheeman Milk Products or its respective content owners.
No content may be copied, modified, distributed, or reproduced without prior written permission.
11. Third-Party Links and Services
Our website may contain links or integrations provided by third parties, including payment gateways, courier services, social media platforms, or other service providers.
We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services.
12. Limitation of Liability
To the extent permitted by applicable law, Gheeman Milk Products will not be liable for indirect, incidental, or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
14. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Pune, Maharashtra, unless otherwise required by applicable law.
15. Contact Us
For questions regarding these Terms & Conditions, please contact:
Business Name: Gheeman Milk Products
Phone: +91 9175176965
Email: gheemanpune@gmail.com
Address: Gheeman Milk Products, B10/1, Tatya Tope Soc-1, Wanawadi, Pune-40